Privacy Policy

Introduction

This privacy notice is for visitors to our websites, apps and other digital platforms. It sets out how we use personal data that we hold about you and gives information on how to exercise your legal rights. In this notice ‘we’ and ‘our’ means ESI Media which represents Independent Digital News and Media Limited, Evening Standard Limited and ESTV Limited which operate these platforms.

What data do we process about our visitors?

If you register for an account on our ESI RealTime website in order to view our trending articles or request a booking, you will be asked to provide us with your full name, email address, job title, phone number and place of work.

If you are applying for a job through this website we will ask you to send your cv across to our HR department.

If you contact our Customer Services team, we will need your name and contact information as well as full details of your query.

We collect data about our website’s visitors using technology such as cookies, device IDs, IP addresses and location data. This can include information about your location, the type of device you are using and your online browsing history.  If you would like to know more about our use of cookies and how to manage them, please read our Cookie Policy.

Sometimes we obtain additional information about you from third parties. At present, we receive information from the following reputable suppliers: Skimlinks, Eyeota, Quantcast and Nielsen.

The data these companies might hold about you is collected from publicly available records, such as the electoral roll, or from other sources where you have agreed for your information to be shared with third parties.

We can also access information from social media activity such as when you ‘like’ the website, share content or follow us on Twitter

What do we use this data for?

* Verifying your identity (for example when you return to the ESI RealTime website and have already registered)

* Sending you service messages about your account registration, for example if you have clicked a password reset link.

* Improving the design and style of the website

* Informing you about products, services or promotional offers that you might find interesting if you have chosen to receive these type of communications.

* Enabling you to share our content with others using social media or email

* Administering competitions and informing you if you have been successful in any competitions or promotions

* Sending a product to your work address

* Dealing with any query or complaint you submit to our customer services team. Only provide sensitive data (such as information about your health, race or religion) if you are happy to consent to our using it to manage your enquiry

We also log and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to our website

What is our legal basis for processing personal data?

Consent.

We will only use your personal data for advertising and marketing, personalisation of content and services, advertising analytical purposes and to track eCommerce purchases if we have your specific consent to do so.

Legitimate interests.

For all other uses of data set out above, we have a legitimate interests in processing it in order to monitor the performance of the website, respond to your queries and improve our products and services.

How can you access and update your personal information?

If you have an account with ESI RealTime, you can update your personal information by signing in to your account page.

You can ask for a copy of the personal information we may hold about you, or for your data to be deleted via customer services.

How long do we keep your personal information for?

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

Please note that if your account appears to have not been used for 12 months, we will try and contact you to check whether it is still in use and/or we will delete it.

If you do not read the newsletters that you have subscribed to, we will delete your name from the relevant list after 6 months.

A record of a customer service query is retained for at least three years from the date it was submitted to us.

We retain cookie data and corresponding third party data for 13 months from when it was collected from your device.

We may need to retain your data for a longer period if there is a legal claim or if we are required to so by any regulation.

Who will we share your personal information with?

We may disclose your personal information to our sister companies: Evening Standard Limited and ESTV Limited as we operate a single group known as ESI Media.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

Your personal details may be shared with third party organisations we have contracted to provide services to us which include processing data.  For example, to send you the emails you have signed up for. We will only use companies who can provide adequate safeguards to ensure your data is stored and handled securely.

We may also have to release information because of a legal requirement on us or pursuant to a court order.

We may transfer, sell or assign any of the information described in this Privacy Notice to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Will your data be sent overseas?

As you will know, the internet does not recognise national boundaries. Services on the web are accessible globally so collection and transmission of personal data is not always confined to one country.

You should be aware that by using the website and those of our partners or any website we link through to, your personal data may be processed in or transferred to other countries, the USA for example, and you agree to your personal data being transferred or processed in this way.

Your personal data will only be stored or transferred within the UK, EU or US under the EU-US Privacy Shield, or using other safeguards that have been approved by the relevant regulatory body.

Your rights:

Right of access – you have the right to request a copy of the data that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – you can ask for us to restrict the way we process your data.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to our processing your data where we are relying on a legitimate interest in order to process it.

Right to withdraw your consent – you have the right to withdraw your consent at any time.

Please note that these rights are not absolute and certain exemptions apply.

  Supervisory authority contact details Data Protection Officer (DPO)
Contact Name: Information Commissioner’s Office Nicola Mckilligan-Regan
Address Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
United Kingdom
Privacy Crowd Ltd
92 New Cavendish Street
London
W1W 6XJ
United Kingdom
Contact info: 0303 123 1113

https://ico.org.uk/concerns/

dpo@independent.co.uk